General Care Tips

1. Read the Label: Always check the care label on your jacket for specific washing, drying, and ironing instructions. Each jacket may have unique requirements based on its material.
2. Avoid Frequent Washing: Jackets don’t need to be washed after every wear. Spot clean when possible to maintain the fabric’s quality.
3. Store Properly: Hang your jacket on a sturdy hanger to help it retain its shape. Avoid folding to prevent creases and wrinkles.

Washing Instructions

• Machine Washable Jackets:

  • Use a gentle cycle with cold water.
  • Turn the jacket inside out to protect the outer surface.
  • Wash separately or with similar colors to avoid color transfer.
  • Mild detergent is recommended. Avoid using bleach or harsh chemicals.

• Hand Wash Only Jackets:

  • Fill a basin with cold water and add a small amount of mild detergent.
  • Gently agitate the jacket in the water. Do not scrub or wring out the fabric.
  • Rinse thoroughly with cold water to remove any detergent residue.

Drying Instructions

• Air Dry: Lay your jacket flat on a clean, dry towel and gently press out any excess water. Hang to air dry in a shaded, well-ventilated area. Avoid direct sunlight, which can fade colors.
• Avoid Machine Drying: Do not tumble dry as it may shrink or damage the fabric. If you must use a dryer, choose a low-heat setting.

Ironing & Steaming

• Ironing: Use a low heat setting and iron on the reverse side. If the fabric is delicate, place a thin cloth between the iron and the jacket to prevent direct heat contact.
• Steaming: Steaming is a great alternative to ironing, especially for delicate fabrics. It helps remove wrinkles without direct contact and is gentler on the material.

Special Care for Leather Jackets

• Spot Clean with a damp cloth. Avoid soaking or washing in water.
• Leather Conditioner: Use a leather conditioner occasionally to keep the material soft and supple.
• Avoid Heat & Sunlight: Prolonged exposure to direct sunlight or heat can cause the leather to dry out and crack.

Stain Removal Tips

• Act Fast: The sooner you treat a stain, the easier it is to remove.
• Blot, Don’t Rub: Gently blot stains with a clean cloth or sponge. Rubbing can cause the stain to spread and set into the fabric.
• Test First: Before using any stain remover, test it on a small, hidden area to ensure it doesn’t discolor or damage the fabric.

Storage Instructions

• Seasonal Storage: Before storing your jacket for an extended period, make sure it is clean and completely dry.
• Use Garment Bags: Protect your jacket from dust and moisture by storing it in a breathable garment bag.
• Avoid Tight Spaces: Do not overcrowd your wardrobe. Give your jacket space to breathe and maintain its shape.

Contact Us

If you have any questions or need further assistance regarding the care of your Twiklo jacket, feel free to reach out to us at"

Phone: +1 4244586614

Email: support@twiklo.com

1. SHIPPING:

We offer free shipping to the US, UAE. Orders are delivered within 7-15 business days. Processing takes 1-3 days. Orders before 5 PM local time are processed the same day. Real-time tracking is provided. Contact us for any issues.

2. RETURN:

Our return policy allows for returns within 30 days of delivery, with no restocking fee and free return shipping. Items must be in new, unused condition with original packaging. Refunds are processed within 7 business days. Contact us for exchanges or damaged items.